Thank you for choosing BoxModel.dev. We appreciate your business and strive to offer high-quality HTML and CSS templates. This Refund Policy outlines the conditions under which refunds will be issued.
Eligibility for Refund
Refunds are only offered under the following conditions:
Critical Issue: The template you purchased has a critical issue that makes it unusable, and the issue cannot be resolved by our support team within a reasonable timeframe.
Time Limit: You must request a refund within 48 hours of your purchase.
Process for Requesting a Refund
To request a refund, please contact our support team with the following information:
- Order number
- Description of the issue
- Any relevant screenshots or documentation
Our support team will investigate the issue and determine eligibility for a refund based on the criteria outlined above.
We reserve the right to make exceptions to this Refund Policy on a case-by-case basis at our sole discretion.
Changes to Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes your agreement to the updated policy.
For any questions or concerns about this Refund Policy, please contact us.